Service Intelligence Automation

Connector-driven service analytics

Navigation

Quick access

Steering

Steer service landscapes

Turns ITSM, helpdesk, and ticketing environments into one management view.

KPI and SLA visibility

Makes deviations, bottlenecks, and operational risks visible in one layer.

Impact

AI-guided insight

Adds prioritization and operational interpretation to the underlying signals.

Data sovereignty

Explains how operational data, AI usage, and tenant processing fit together.

Workspaces

Demo dashboard

Interactive preview of steering logic, KPIs, and dashboard composition.

Customer portal

Production-facing area for contracts, portal access, and customer settings.

Operations

Integrations

Connects cloud and on-premise systems without duplicating their operating logic.

Support portal

Protected support entry point with contextual handover for registered users.

Packages

Dashboard Base

Clean pilot entry point with a reliable KPI baseline and clear dashboard structure.

Operations Intelligence

Operational steering with AI-assisted classification and switchable AI usage.

Expansion

Service Intelligence Platform

Multi-system operation with governance, role logic, and broader rollout paths.

Order flow

Compare packages, capture billing details, and start the commercial process.

Orientation

Mission and product view

Frames what en4ce is designed to deliver and how the management layer works.

Contact

Direct entry for architecture calls, pilot alignment, and commercial follow-up.

Trust

Support

Protected support access with prepared request flows for registered users.

Privacy and legal

Privacy, terms, and legal notice presented in one structured area.

Order Flow

The right package for your service operations

Three clearly defined packages – from a free pilot to the full Service Intelligence Platform. Pick your package and get started.

Package comparison at a glance

Dashboard Base

Built for a clean commercial pilot with one source system and a clear KPI baseline.

Free

No setup fee

Free base access without minimum term

What's included

1 source system in pilot mode
Management dashboard with core KPIs
No workshops included in the free tier
Classical KPI and dashboard layer without AI processing

Select package

Recommended

Operations Intelligence

For teams that need KPI transparency, SLA visibility, and connector expansion in live operations.

€490.00/ month

Setup fee: €490.00

Production contract with a minimum term of 1 month

What's included

Up to 3 source systems
Tenant-aware KPI and insight views
Approx. 30-minute online workshop for go-live
PDF invoices and hybrid e-invoices (ZUGFeRD) supported
AI analysis available and fully switchable off in operations

Select package

Service Intelligence Platform

For robust multi-system operations with governance, advanced roles, and commercially governed rollout.

€1,250.00/ month

Setup fee: €1,250.00

Production contract with a minimum term of 1 month

What's included

Multiple source systems and teams
Advanced connector and KPI governance
Approx. 30-minute online workshop for go-live
1 year of Teams support by appointment
PDF invoices and hybrid e-invoices (ZUGFeRD) supported
AI fully controllable and completely switchable off if required

Select package

What the order flow captures

Package selection and commercial contacts
Billing address and formal invoice data
Preferred payment method: PayPal, Mastercard, Visa, or direct debit
SEPA IBAN validation for direct debit

Secure transmission

Order data is transmitted in encrypted form, validated server-side, and processed only for commercial review and structured follow-up. Payment execution and sensitive access data remain technically separate from this order flow.

Preselected package: Service Intelligence Platform

Order form

1Package

2Contacts

3Billing

4Payment

5Review

Step 1: Select package

Choose the target package for pilot or production. The summary on the right updates immediately with price, term, and setup fee.